What is VoIP Telephony?

VoIP (voice over internet protocol) enables you to make international telephone calls at rates much less expensive than traditional telephone service. The service is usually referred to as VoIP (Voice over internet protocol). You will need a high-speed internet connection in order to use VoIP and the majority of phones do not have built-in VoIP features. VoIP works with a broadband or cable modem, and a microphone and speakers are required for making international telephone calls. VoIP is generally used to connect computer networks with voice networks using digital phone lines (also called ISDN or ISAPI). In addition to saving money on long-distance telephone costs, VoIP also reduces a company’s overhead costs and allows employees to take a global, multi-national “round the clock” view of the organization.

VoIP telephony has revolutionized business communication because it eliminates traditional phone and long distance charges. VoIP uses your internet connection as the medium through which you make telephone calls. A business can use this global platform to create an open, internet-based environment where employees can use any device they choose to access the company’s intranet or network. By applying a hosted PBX and SIP trunking services to this global system, a business can eliminate the need for a company employee to be physically present in each office.

VoIP phone systems use both analog and digital technology to transmit and receive telephone calls. Some providers offer a hosted PBX with SIP trunks and IP telephony applications. Hosted PBX provides many of the services of a traditional private local phone system, such as auto attendant, call forwarding, voicemail, access to the VoIP Trunk system, etc. However, hosted pbx systems generally do not include voice mail or other out-of-home services. Businesses that rely on these types of services are recommended to have their own in-house solution or consider leasing or renting a PBX with SIP trunking.

One advantage of using VoIP services is the cost savings.

Using hosted pbx phone system rather than an individual phone system reduces the per-minute expense associated with each system. Businesses that require more features such as voicemail or auto attendant may want to consider purchasing their own hardware and software. Most hosted by providers provide software that businesses can download at their site.

VoIP phones are able to transmit more long-distance calls at the same cost as regular phone systems.

This is another advantage of using VoIP phone services rather than a traditional telephone system. Businesses can reduce their capital expenditures by using VoIP technology rather than a traditional phone system. Most of the providers offer unlimited long distance and international calling plans to meet the needs of their customers.

Some voice service providers charge a flat monthly rate for voice calls while others have a flat monthly rate plus a commission on incoming calls. There are also multiple payment options. Businesses may use credit card systems, check the website of the provider, or make automatic payments via a website. Businesses should check with their Internet Service Provider to ensure they do not miss a monthly payment. Some voip phone service providers offer a hosted pbx system that allows the business to use the same network for both voice and faxing.

Businesses may also choose a hosted pbx phone system that includes teleconferencing features. Most businesses can benefit from having a third party on-call person on call with their employees. Teleconferencing has become very popular and allows management and communication of meetings between team members in real time. Many businesses have used a hosted PBX system to manage all of their employee communication. Hosted pbx phones are able to provide all of the features that are offered through an in-house telephone system while at the same time providing additional features such as access to voicemail, faxing capabilities, and much more.

Businesses that are looking to save money and make calls at reduced rates are now turning to VoIP phone service providers to help them with their communication needs.

• Many businesses are discovering that a hosted pbx phone system is a great way to reduce their monthly phone bills.
• Businesses can also get additional features that come with their traditional phone services.
• Providing the convenience of making calls and saving money is becoming one of the major trends in business communications today.